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Sunday, October 5, 2008

Quality: A Critical Introduction

Quality: A Critical Introduction
By John Beckford

  • Publisher: Routledge
  • Number Of Pages: 351
  • Publication Date: 1998-08-25
  • ISBN-10 / ASIN: 0415181631
  • ISBN-13 / EAN: 9780415181631
  • Binding: Hardcover
Book Description:

This introductory text uses both traditional and contemporary approaches to provide a comprehensive and detailed introduction to the theory and practice of quality, in the context of 20th century management thinking in the service and manufacturing industries.

DOWNLOAD LINK:

http://rapidshare.com/files/147573846/0415181631.zip

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